All the details provided by the customer should be correct.Incorrect details lead to violation of our services and we are not responsible for it.
Make sure that the person whom we assigned for making the test at doorstep should be same person who we inform you in prior.
Be co-operative to our Lab agent who comes to test your DNA sample and follow the certain instructions suggested by him/her.
Make sure all the payments should be online within the app provided payment links and not by Cash on delivery to any person irrespective of any employee from Diet of DNA.
According to government orders related to taxes on services,it will be changed as per present and future norms.
No refund policies are encouraged,once consulted or after subscription of packages provided for one month,three month and six month respectively.
Anti- diet is provided only on Sunday.
As per intake of Anti-diet,extra charges may apply which an individual customer needs to pay.
We are not responsible for a person personal weight loss or weight gain,our service makes person healthy
Once after using "pause your diet" option in our app it is customer responsibility to make it active after his return from outstation through the app itself.
We are not responsible for any health issues,by consuming any other foods other than diet provided by us.
Customers need to priorly inform before 1 hour regarding change in delivery address of diet and for preparing of anti diet plan on Sunday.
Our delivery team will deliver the diet nearly approximate time to the individual timings which the customers mentions while registered with us.Specified meal time limits are prescribed in the app.
Diet is unique to every individual based on his/her DNA report.
When customers pause the diet we dont provide any single meal diet which either includes breakfast,lunch or dinner through that pause period,until he/she make the status active in the app.
In "Scan your diet " option we just recommend the standard limitations of consuming a product based on individual DNA report.
If you want to obtain good results you need to follow the Exercise Modules which we provide based on your gene report or DNA report.